Hospitality shift planning Duty rosters and time tracking in one place

Ordio bundles shift planning, time tracking and team organization for businesses such as restaurants, cafés, bars, hotels or catering: you plan shifts, view availabilities and record times - instead of juggling everything with paperwork and individual tools. Whether you have a small team or several locations: If you manage staff in shifts, Ordio provides you with a common platform for planned and actual times.

You create shifts and roles - such as service, kitchen or bar - and assign them in the shift plan. Employees can see their shifts in the Ordio app and you can identify gaps and overlaps early on. Changes can be entered centrally so that less coordination is required than with printed schedules. This keeps the focus on guests and the schedule, not on Excel chaos.

Tables and slips of paper work in the short term, but scale poorly: as soon as multiple roles, exchanges and last-minute changes are added, the schedule quickly becomes confusing. A roster software like Ordio centralizes availabilities, shift templates and communication - in the restaurant, café or catering. You coordinate less and remain transparent; this is particularly beneficial for growing teams or multiple areas.

In Ordio's core DACH markets (Germany, Austria, Switzerland), employers must record their employees' working hours systematically and comprehensibly; the exact requirements for form and proof are evolving with legislation and case law. With Ordio, you can record the start, end and breaks digitally and make them available for evaluations and payroll preparation. More in-depth information (based on German rules): Guide: time tracking in hospitality (German article).

Depending on the company, something different is suitable: many teams use the employee app on their own smartphone, others use a shared area on a tablet or a terminal on site. Ordio supports digital recording so that the start, end and breaks are clearly documented and you can use evaluations for payroll. If in doubt, you can clarify which variant is legally and organizationally suitable with your tax advisor or HR department.

At peak times and seasonal peaks, quick transparency counts: who is scheduled, who is absent, where is someone missing? Ordio supports you with clear planning and time tracking so that you can see bottlenecks early on and not just during service. Changing staffing - temporary staff, different qualifications - can be mapped via roles and availabilities without every change requiring a new broadcast call.

Ordio scales from a single business to organizations with multiple locations: You can map structures per location and still use central rules for shifts and times. This is crucial for chain stores and growing groups so that planning is not reinvented at every bar. Specific set-up and packages are best clarified in a personal meeting - arrange a demo.

When times and shifts are properly recorded, evaluations can be prepared for payroll accounting - without duplicate lists. Ordio focuses on workforce planning and times; the ecosystem offers suitable modules for wages, payroll and interfaces to accounting - see Payroll. Tip and special rules are company-specific: agree rules with your accounting department and use the data from Ordio as a basis.

Ordio is designed for use in the EU and relies on data protection-compliant processes: Hosting in Germany, clear roles in order processing and built-in rights for data subjects. Technical and organizational measures protect your team's personnel data - a must as soon as you manage times, absences and master data digitally. You will receive details on contracts and settings during onboarding with the team

You start with the basics: locations, roles, employees and initial shift templates. Many companies quickly have a usable plan because the interface is tailored to shift operations - without lengthy IT projects. Support and resources accompany the introduction so that the kitchen and service do not have to maintain two systems in parallel for weeks. This noticeably reduces the amount of paperwork or scattered spreadsheets.

Yes. Typical restaurant staffing—part-time roles, temporary workers, and changing hours—can be mapped via master data, shifts, and time tracking so that hours worked and planning match. Employees use the app or a shared device on site, depending on what suits the company. That keeps a clear record of who worked when—important for fair planning and clean payroll data.

Generic HR tools often cover master data and processes "across the company" - but shift operations often lack fine shift logic, quick rescheduling and mobile use during ongoing operations. Ordio is designed for shift planning, real-time coordination and documented times in day-to-day hospitality operations. This keeps plan and actual times close together - instead of planning in one tool and times elsewhere

Prices depend on the scope and package - you can find a reliable overview with current conditions on the price page. For the hospitality industry, team size, locations and which modules you need (e.g. planning, times, payroll connection) are often decisive. If you're unsure what's right for you, a brief discussion will help: arrange a demo - without hidden obligations in the body text.

Many companies combine HR planning with cash register, POS or accounting. Which interfaces and integrations are available for your setup depends on the package and partner solutions - the team can tell you the right options during onboarding. Important: Ordio remains the layer for scheduling and times; financial and POS systems supplement the workflow where it makes technical sense.

For basics and updates on time tracking and operations, the guide time tracking in hospitality (German article) in the Ordio Insights section is well worth a read. Legal issues are individual: use our content as a guide and seek legal or tax advice if necessary. This will keep you informed without generalizing answers that only apply to your business.