# Soforthilfe-Guide & FAQ **Source:** [Article-by-Article Analysis](../ARTICLE_BY_ARTICLE_ANALYSIS.md) ## Soforthilfe-Guide & FAQ **Articles:** 29 ### Soforthilfe-Guide & FAQ - **URL:** https://helpdesk1.ordio.com/de/helpcenter/soforthilfe-guide-faq - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Arbeitszeiten & Reporting - **URL:** https://helpdesk1.ordio.com/de/helpcenter/arbeitszeiten-reporting - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Checklisten - **URL:** https://helpdesk1.ordio.com/de/helpcenter/checklisten - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Dokumente - **URL:** https://helpdesk1.ordio.com/de/helpcenter/dokumente - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Einstellungen & AblΓ€ufe - **URL:** https://helpdesk1.ordio.com/de/helpcenter/einstellungen-ablΓ€ufe - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Integrationen - **URL:** https://helpdesk1.ordio.com/de/helpcenter/integrationen - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Lohnregeln & Lohnauswertung - **URL:** https://helpdesk1.ordio.com/de/helpcenter/lohnregeln-lohnauswertung#main-content - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Ordio Payroll - unser Lohn-Update - **URL:** https://helpdesk1.ordio.com/de/helpcenter/lohnregeln-lohnauswertung#ordio-payroll-unser-lohn-update - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Mitarbeiter-App - **URL:** https://helpdesk1.ordio.com/de/helpcenter/mitarbeiter-app - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Mitarbeiterdaten & Stammdaten - **URL:** https://helpdesk1.ordio.com/de/helpcenter/mitarbeiterdaten-stammdaten - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Payroll Plus - Ordios Lohnbuchhaltung - **URL:** https://helpdesk1.ordio.com/de/helpcenter/payroll-plus-ordios-lohnbuchhaltung#main-content - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Payroll Plus - Einrichtung - **URL:** https://helpdesk1.ordio.com/de/helpcenter/payroll-plus-ordios-lohnbuchhaltung#payroll-plus-einrichtung - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Schichtplanung - **URL:** https://helpdesk1.ordio.com/de/helpcenter/schichtplanung - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### VerfΓΌgbarkeiten & Abwesenheiten - **URL:** https://helpdesk1.ordio.com/de/helpcenter/verfΓΌgbarkeiten-abwesenheiten - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Zeiterfassung - **URL:** https://helpdesk1.ordio.com/de/helpcenter/zeiterfassung - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Abonnement & PrΓ€mien - **URL:** https://helpdesk1.ordio.com/de/helpcenter/abonnement-prΓ€mien - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, abwesenheiten, checklists, dokumentenmanagement, digitale-personalakte, mobile-apps **Recommendations:** - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Mitarbeiter besitzt schon einen Ordio Account - **URL:** https://helpdesk1.ordio.com/de/helpcenter/mitarbeiter-besitzt-schon-einen-account - **Relevance:** feature_specific - **Action Required:** review - **Features:** digitale-personalakte **Recommendations:** - 🟑 Enhance digitale-personalakte documentation with content from this article ### Warum sind meine Checklisten nicht sichtbar? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/warum-sind-meine-checklisten-nicht-sichtbar - **Relevance:** feature_specific - **Action Required:** review - **Features:** schichtplanung, zeiterfassung, checklists, digitale-personalakte **Recommendations:** - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article ### Warum lΓ€sst sich meine Checkliste nicht Γ€ndern? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/warum-l%C3%A4sst-sich-meine-checkliste-nicht-%C3%A4ndern - **Relevance:** administrative - **Action Required:** no_action - **Features:** checklists, digitale-personalakte, mobile-apps **Recommendations:** - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Warum sehe ich keine Schichten auf dem Terminal? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/warum-sehe-ich-keine-schichten-auf-dem-terminal - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, digitale-personalakte, mobile-apps **Recommendations:** - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Warum hat mein Mitarbeiter trotz Abwesenheiten eine Schicht? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/warum-hat-mein-mitarbeiter-trotz-abwesenheiten-eine-schicht- - **Relevance:** feature_specific - **Action Required:** review - **Features:** schichtplanung, abwesenheiten, digitale-personalakte **Recommendations:** - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance abwesenheiten documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article ### Warum kann mein Mitarbeiter nicht in eine Schicht eingetragen werden? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/warum-kann-mein-mitarbeiter-nicht-in-eine-schicht-eingetragen-werden - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, digitale-personalakte, mobile-apps **Recommendations:** - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Mitarbeiter hat Probleme beim Einloggen - **URL:** https://helpdesk1.ordio.com/de/helpcenter/warum-kann-mein-mitarbeiter-sich-nicht-einloggen - **Relevance:** feature_specific - **Action Required:** review - **Features:** digitale-personalakte **Recommendations:** - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance digitale-personalakte documentation with content from this article ### Warum kann mein Mitarbeiter keine VerfΓΌgbarkeit eintragen? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/warum-kann-mein-mitarbeiter-keine-verf%C3%BCgbarkeit-eintragen- - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, digitale-personalakte, mobile-apps **Recommendations:** - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Warum kann ich meinen Plan nicht bearbeiten? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/warum-kann-ich-meinen-plan-nicht-bearbeiten - **Relevance:** feature_specific - **Action Required:** review - **Features:** schichtplanung, checklists, digitale-personalakte, mobile-apps **Recommendations:** - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance checklists documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Warum stehen falsche Daten in meiner Lohnauswertung? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/warum-stehen-falsche-daten-in-meiner-lohnauswertung - **Relevance:** feature_specific - **Action Required:** review - **Features:** schichtplanung, zeiterfassung, lohnabrechnung, dokumentenmanagement, digitale-personalakte **Recommendations:** - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance lohnabrechnung documentation with content from this article - 🟑 Enhance dokumentenmanagement documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article ### Wieso kann mein Mitarbeiter keinen Standort oder keinen Arbeitsbereich auswΓ€hlen? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/wieso-kann-mein-mitarbeiter-keinen-standort-oder-einen-arbeitsbereich-ausw%C3%A4hlen - **Relevance:** feature_specific - **Action Required:** review - **Features:** schichtplanung, digitale-personalakte, mobile-apps **Recommendations:** - πŸ”΄ Add workflow "Wieso kann mein Mitarbeiter keinen Standort oder keinen Arbeitsbereich auswΓ€hlen?" to relevant feature documentation - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Wie kann ich mein Passwort oder das von einem Mitarbeiter zurΓΌcksetzen? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/passwort-zur%C3%BCcksetzen - **Relevance:** feature_specific - **Action Required:** review - **Features:** digitale-personalakte, mobile-apps **Recommendations:** - πŸ”΄ Add workflow "Wie kann ich mein Passwort oder das von einem Mitarbeiter zurΓΌcksetzen?" to relevant feature documentation - 🟑 Enhance digitale-personalakte documentation with content from this article - 🟑 Enhance mobile-apps documentation with content from this article ### Warum wurde ich oder mein Mitarbeiter automatisch ausgeloggt? - **URL:** https://helpdesk1.ordio.com/de/helpcenter/warum-wurde-eine-schicht-automatisch-beendet - **Relevance:** administrative - **Action Required:** no_action - **Features:** schichtplanung, zeiterfassung, digitale-personalakte **Recommendations:** - πŸ”΄ Include in troubleshooting guide - 🟑 Enhance schichtplanung documentation with content from this article - 🟑 Enhance zeiterfassung documentation with content from this article - 🟑 Enhance digitale-personalakte documentation with content from this article